Office Support Agent at the EU Delegation to Albania

05.08.2022 Expired

The European Union Delegation to Albania is looking for: 

Office Support Agent 

to provide secretarial support to an operational section 

We are 

The European Union (EU) is an economic and political partnership between 27 European countries. It plays an important role in international affairs through diplomacy, trade, development aid and working with global organisations. Abroad, the EU is represented through more than 140 diplomatic representations, known also as EU Delegations, which have a similar function to those of an embassy.  

The mission and tasks of the EU Delegation to Albania are the following: 

  • Facilitate the development of political and economic relations between the EU and Albania and help Albania in its path towards integration into the EU; 

  • Managing EU Assistance programmes; 

  • Disseminating information on the EU, informing the Albanian general public, decision-makers and opinion formers about the integration process, EU institutions and its policies. 


We offer 

We offer the post of Office Support Agent. Under this post, the recruited person will be attributed functions depending on the needs of the Delegation. Upon recruitment, the successful candidate will occupy a specific job function as Office Support Agent – this job function may be changed in accordance with the needs of the Delegation. Under this job function, the successful candidate will serve as support staff to the Operations 2 section under the supervision and responsibility of the Head of Section.  

Functions will include document management, general administrative, project and secretarial support to the section and perform any other activity required for a good functioning of the section as requested by the Head of Section. The section works in multiple sectors contributing to sustainable economic and social development. It monitors policy in those sectors, conducts policy dialogue, and develop and implement programmes and projects. 

Place of employment is Tirana, Albania. The contract signed with the selected candidate will be subject to local legislation. The length of the working week is 37.5 hours, from Monday to Friday. The salary range is dependent on relevant and verified prior work experience. It starts from ALL 119,192.00 (gross salary for a selected candidate with at least 2 years of relevant and verified experience). We offer an attractive position in a stimulating, supportive and international environment. Benefits, such as additional pension schemes and medical insurance, are offered to employees and their families under certain conditions. 


Selection Criteria  

Minimum Requirements: 

  1. Medically fit to perform the required duties; 

  1. Enjoys civil rights and permits for employment under local law; 

  1. Good knowledge of English and Albanian – ability to understand, read, speak and write in English B1

  1. Secondary diploma; 

  1. At least 2 years of proven job-related experience with document management, administrative, project and secretarial support

  1. Good level of computer literacy (Word, Excel, etc.). 

The following will be considered an asset: 

  1. An undergraduate degree attested by a diploma 

  1. Work experience in an international context 

  1. Experience with EU related projects 

  1. Any other EU language 


How to apply 

Please send your application and supporting documents (as requested below) to  The subject of the e-mail should be Office Support Agent


The package should include:  

  1. Cover letter in English; 

  1. Detailed CV in English (preferably in Europass format and PDF); 

  1. Certificates evidencing the minimum requirements for education* and work experience**. 

*Attach only the last achieved diploma (or previous one/s if relevant) 

**Work contracts, reference letters without an official stamp and documents/certificates retrieved from social insurances are not considered as evidence. Evidence on work experience shall state position held and date (starting date and ending date/ongoing) attested by the previous employer(s). 


Please, do not include other documents/scans like trainings, conferences, etc., which are not linked to the minimum requirements. These type of documents are not required at this stage.  


The Delegation will not supply additional information or discuss the selection procedure by telephone: please address any queries concerning this procedure to Replies may delay because some of our colleagues are on holiday. In any case, a reply to possible queries will be given at least 5 days prior the deadline for applications. 


The procedure 

After the deadline for applications, the applications will be reviewed by a Selection Committee set up for this purpose. The Selection Committee will prepare a short-list of candidates who are considered the most suitable for the post based on a preliminary assessment of the information provided in their cover letter, CV and evidence on education and professional experience.  


The short-listed candidates will be invited to an assessment phase, which will include a written test and an interview. Only the best candidates of the written test will be interviewed. The Selection Committee will then assess the suitability of the candidates for the post based on the results of the written test and interview. 


The candidates who have not been short-listed for the written test will not be contacted individually; however, the Delegation will use the same means of publication as for this Vacancy Notice to inform the remaining candidates once the recruitment procedure has been completed and ta candidate has (or has not) been recruited.   


The deadline for applications is 5 September 2022. 


The recruitment procedure for this post has been completed and a candidate was selected.