Practical Information

Consular protection for EU citizens in Belarus

Are you an EU citizen in Belarus? Learn more about your right to consular protection and how you can benefit from it in Belarus.

Consular protection is the help an EU Member State can provide to its citizens in case they need assistance abroad. Typically, consular protection can include cases such as:

A need for emergency travel documents (please see below);
A serious accident or serious illness;
Relief and repatriation in case of an emergency;
Being a victim of crime;
Arrest or detention;
Death.

10.11.2023 Press and information team of the Delegation to Belarus

You are an EU citizen in need of consular protection in Belarus?

In Belarus, 16 EU Member States have resident Embassies/Consulates, while 11 do not.

You are an EU citizen in need of consular protection in Belarus?

You can contact your resident Embassy/Consulate/Honorary Consul able to provide consular protection.
If your EU Member State has no resident Embassy/Consulate/Honorary Consul able to provide consular protection in Belarus, you can turn to another EU Member State for consular protection.

Indeed, any EU citizen abroad whose own Member State has no local representation is entitled to receive consular protection from the diplomatic or consular authorities of any other EU Member State. In that case, EU citizens are entitled to benefit from consular protection under the same conditions as the nationals of that other EU Member State.

You can find contact details of the resident EU Member States Embassies/Consulates/Honorary Consuls who can provide consular protection in the document below.

Please note that the EU Delegation to Belarus cannot provide direct consular assistance.

As an EU citizen, you can take simple steps to make consular protection more effective, for example:

Following the travel advice issued by your country’s Foreign Ministry.
When abroad, registering with your Embassy or Consulate and/or through dedicated platforms, if applicable.
Other tips include keeping an electronic copy of your travel documents, subscribing to a travel insurance or saving crisis contact details.

Please scroll down for the Contact List for Consular Protection for EU Citizens.

For more information on consular protection, see the dedicated pages on the websites of the EEAS, the European Commission and the Council of the EU.

EU Emergency Travel Document

EU citizens whose passport or travel document has been lost, stolen or destroyed in a country outside the EU where their own EU Member State does not have an embassy or consulate are entitled to receive an EU Emergency Travel Document from any other EU Member State located in that country.

The EU Emergency Travel Document is issued for a single journey to the holder’s EU Member State of nationality or residence, or exceptionally, to another destination (such as a neighbouring country with an embassy or consulate of the holder).

The EU Emergency Travel Document is valid for a bit longer than the period required for completion of the journey for which it is issued. Normally, the validity will not exceed 15 calendar days. Persons receiving an EU Emergency Travel Document are strongly encouraged to complete the journey as quickly as possible, to follow any advice given by the consulate or embassy regarding the best route, and to immediately apply for a normal travel document. The EU Emergency Travel Document must be returned after arrival at the final destination.

EU citizens in need of an EU Emergency Travel Document must apply at the embassy or consulate of an EU Member State. The EU Emergency Travel Document will be issued after a verification of the applicant’s nationality and identity by the unrepresented EU citizen’s Member State of nationality. In normal cases, the issuance should not take longer than seven working days.

Member States may also choose to issue the EU Emergency Travel Document to other persons, such as their own nationals or EU citizens’ family members who already live in the EU. If an EU Emergency Travel Document is issued to a person who is not an EU citizen, a visa may be necessary.

Further reading

Consular protection - European Commission

Directive on an EU Emergency Travel Document

Consular Protection for EU Citizens - Contact List

Embassy of the Republic of Austria in Belarus

Address: Belinskogo str. 23-329a, 220113 Minsk

Phone number(s): +375 17 319 05 41

Emergency: +375 44 588 44 54/+43 1 90115 4411

Email: minsk-ob@bmeia.gv.at

Website: Startseite – Österreichische Botschaft Minsk (bmeia.gv.at)

Registration for Austrians living abroad: Registrierung (bmeia.gv.at)

Embassy of the Kingdom of Belgium in Russia

Address: Ulitsa Malaya Molchanovka 7, 115127 Moscow (Russia)

Phone number(s): +7 495 780 03 31 (from Monday till Friday – from 10h00 till 12h00 and from 14h00 till 16h00)

Crisis/emergency contacts: +7 495 763 55 42 (Attention: this contact is only for Belgian citizens, in case of emergency outside working hours of the Embassy. This contact number cannot be used for visa matters)

Email: moscow.consul@diplobel.fed.be

Website: https://russia.diplomatie.belgium.be

Social media: TELEGRAM

Travel advice for Belarus

https://travellersonline.diplomatie.be/Culture/Selection?returnUrl=%2f

Embassy of the Republic of Bulgaria in Belarus

Address: 11, Ploshcha Svabody, 1^st floor, 220030 Minsk

Phone number: +375-17-374-85-58; Fax: +375-17-374-61-59

Crisis/emergency contacts:

- Embassy + 375-29-625-80-44; + 375-29-625-80-43

- MFA Sofia Situation Center emergency line: +359 2 948 24 04, +359 893 339 616
Email: Embassy.Minsk@mfa.bg

Website: https://www.mfa.bg/embassies/belarus (available in BG, RU and partly EN language version)

Consular Section phone number: +375-17-374-62-64
Email: Consular.Minsk@mfa.bg

Embassy of the Czech Republic in Belarus

Address: Nagornaya street 12, 220088 Minsk
Phone number:           +375 172 945 249
Emergency contact:    +375 447 019 009
Email:                         consulate_minsk@mzv.cz
Website:                     www.mzv.cz/minsk
Contact at the Honorary Consulate of the Czech Republic in Brest:
Address: 224030 Brest, b-r Kosmonavtov 75/1
Phone number: +375 162 59 70 74
Email:   brest@honorary.mzv.cz

Royal Embassy of the Kingdom of Denmark in Russia

Address: Prechistensky Pereulok 9, 119034 Moscow, Russia

Phone number: +7 925 55 88 068

Email: mowamb@um.dk

Website Embassy in Moscow: Danmark i Rusland (um.dk)

Website Consular Services, Ministry of Foreign Affairs of Denmark: Rejse og ophold (um.dk)

Contact to Ministry of Foreign Affairs’ Emergency Consular Services (open 24/7): +45 33921112; BBB@um.dk (excluding visa matters)

Link to Rejseklar App (subscription to Danskerlisten)

Liaison Office of the Republic of Finland in Belarus

Address: Pl. Svabody 11, 220 030 Minsk, Belarus
Phone number: +375 29 302 2772

Email: sanomat.min@gov.fi

Website: https://finlandabroad.fi/web/blr/liaison-office-of-finland-minsk

24/7 Emergency service

Phone number: +358 9 1605 5555

E-mail: Paivystys.um@gov.fi

The Finnish Liaison Office in Belarus does not provide consular services.

Consular services are provided by the Embassy of Finland in Vilnius, Lithuania.

Embassy of the Republic of Finland in Lithuania

Address: K. Kalinausko g. 24, LT-03107 Vilnius, Lithuania

Phone number: +370 526 680 10

Email: sanomat.vil@gov.fi

Website: https://finlandabroad.fi/web/ltu/

Embassy of the French Republic in Belarus

Address: 11 Svabody Sq, 220030 Minsk

Standard (opening hours): +375 17 229 18 00 (01)

Only by appointment: Mon-Thu 8h30 - 12h30 and 13h30 - 17h30 ; Fri 8h30 - 12h30 and 13h30 - 16h00

Emergency contacts (excluding visa matters and only in French) :

Consular assistance : +375 29 674 27 70 (WhatsApp/Viber)
In case of proven vital emergency, physical integrity of French citizens in Belarus threatened : +375 29 610 28 68 (WhatsApp/Viber)

Email: admin-francais.minsk-amba@diplomatie.gouv.fr

Website: https://by.ambafrance.org/

Social media: FACEBOOK

Embassy of the Federal Republic of Germany to Belarus

Address: Prospekt Gazety Prawda 11d, 220083 Minsk

Contact number: +375-17-217 5950

Link to contact form: https://minsk.diplo.de/action/by-de/1903264/action/-

Emergency contact: +375-29-651 5016 (German speaking), +375-29-651 5017 (Russian speaking)

Website: https://minsk.diplo.de/by-de

Embassy of Hungary in Belarus

Address: 1/b, Platonova str., 220034 Minsk
Phone number: +375-17-311-11-51
Consular Department telephone: +375-17-311-11-52
Central Consular Service emergency line Budapest (after working hours ): +36-80-36-80-36; Fax: +375-17-233-91-69
Email: mission.msk@mfa.gov.hu; visa.msk@mfa.gov.hu

Embassy of the Italian Republic in Belarus

Address: Ulitza Rakovskaya, 16b - 220004 Minsk (Belarus)

Website: https://ambminsk.esteri.it/it/

E-mail: ambasciata.minsk@esteri.it; minsk.ufficiovisti@esteri.it

Contact number: +375-17-202-17-23 /+375-17-202-17-06

Emergency phone: +375-29-650-89-94

Social media: Twitter, Facebook, Instagram

Consulate of the Republic of Latvia in Vitebsk

Address: 27a B. Hmelnickogo Str., 210015 Vitebsk, Belarus

Phone number: +375 21 261 4482

Crisis/emergency contacts: - Emergency service phone number +371 26337711 (only for Latvian nationals in emergency situations), email: palidziba@mfa.gov.lv

Email: consulate.vitebsk@mfa.gov.lv

Website: https://www2.mfa.gov.lv/vitebsk

Social media: FACEBOOK

Embassy of the Kingdom of the Netherlands in Belarus

Address: Minsk, ul. Myasnikova 70

Phone number: +375 17 200 18 66

Crisis/emergency contact: +31 247 247 247

Email: msk@minbuza.nl

Embassy of the Republic of Poland in Belarus

Email dedicated for consular assistance: (minsk.wk.dyzurny@msz.gov.pl)

Website: (available in PL, RU and partly BY language version) - https://www.gov.pl/web/bialorus

Dedicated contact number: +375 29 170 07 72

Embassy of the Republic of Portugal in the Russian Federation

Address: Address: Botanitchesky Per. 1, 120090 Moscow

Contacts for emergency/crisis consular assistance:

Phone number: +7 (965) 348 13 28 (Attention: this contact is only for Portuguese citizens, in case of emergency outside working hours of the Embassy. This contact number cannot be used for visa matters)
E-mail : sconsular.moscovo@mne.pt

Website: (available in PT, RU and EN language version) - https://moscovo.embaixadaportugal.mne.gov.pt/pt/

Honorary Consul of Portugal in Minsk (for emergency/crisis situations only. No visa matters)

Address: Storozhevskaya 6, Minsk 220002

Phone number: +(375) 173 497 075

Fax: +(375) 173 029 775

E-mail: e.tseluk@portugalconsul.by

Embassy of Romania in Belarus

Address: 12, Kaliningradski zavulak, Minsk

Phone number(s): +375 (17) 292 74 99; +375 (17) 292 73 00

Crisis/emergency contacts: +375 (29) 106 00 90

Email: minsk.consul@mae.ro

Website: minsk.mae.ro