Are you an EU citizen in Mozambique? Learn more about your right to consular protection and how you can benefit from it in Mozambique.

Consular protection is the help an EU Member State can provide to its citizens in case they need assistance abroad. Typically, consular protection can include cases such as:

  • A need for emergency travel documents;
  • A serious accident or serious illness;
  • Relief and repatriation in case of an emergency;
  • Being a victim of crime;
  • Arrest or detention;
  • Death.

In Mozambique, 9 Member States have a resident Embassy while 18 do not. Please see in the file below the list of EU Member States Embassies in Mozambique:

 

You are an EU citizen in need of consular protection in Mozambique?

  • You can contact your resident Embassy or Consulate able to provide consular protection.
  • If your EU Member State has no resident Embassy able to provide consular protection in Mozambique, you can turn to another EU Member State for consular protection – this applies where there are specific arrangements for your consular protection if you are from a Member State not present but for which there are arrangements or agreements.

Indeed, any EU citizen abroad whose own Member State has no local representation is entitled to receive consular protection from the diplomatic or consular authorities of any other EU Member State. In that case, EU citizens are entitled to benefit from consular protection under the same conditions as the nationals of that other EU Member State.

The PDF file above has the contact details of the resident EU Member States Embassies that can provide consular protection as well as existing arrangements between EU Member States for consular protection in Mozambique.

Please note that the EU Delegation in Mozambique cannot provide direct consular assistance.

As an EU citizen, you can take simple steps to make consular protection more effective, for example:

  • Following the travel advice issued by your country’s Foreign Ministry.
  • When abroad, registering with your Embassy or Consulate through dedicated platforms, if and where applicable.
  • Other tips include keeping an electronic copy of your travel documents, subscribing to a travel insurance or saving crisis contact details.

For more information on consular protection, see the dedicated pages on the websites of the EEAS, the European Commission and the Council of the EU.

EU Emergency Travel Document

EU citizens whose passport or travel document has been lost, stolen or destroyed in a country outside the EU where their own EU Member State does not have an embassy or consulate are entitled to receive an EU Emergency Travel Document from any other EU Member State located in that country.

The EU Emergency Travel Document is issued for a single journey to the holder’s EU Member State of nationality or residence, or exceptionally, to another destination (such as a neighbouring country with an embassy or consulate of the holder).

The EU Emergency Travel Document is valid for a bit longer than the period required for completion of the journey for which it is issued. Normally, the validity will not exceed 15 calendar days. Persons receiving an EU Emergency Travel Document are strongly encouraged to complete the journey as quickly as possible, to follow any advice given by the consulate or embassy regarding the best route, and to immediately apply for a normal travel document. The EU Emergency Travel Document must be returned after arrival at the final destination.

EU citizens in need of an EU Emergency Travel Document must apply at the embassy or consulate of an EU Member State. The EU Emergency Travel Document will be issued after a verification of the applicant’s nationality and identity by the unrepresented EU citizen’s Member State of nationality. In normal cases, the issuance should not take longer than seven working days.

Member States may also choose to issue the EU Emergency Travel Document to other persons, such as their own nationals or EU citizens’ family members who already live in the EU. If an EU Emergency Travel Document is issued to a person who is not an EU citizen, a visa may be necessary.

Further reading

Consular protection - European Commission

Directive on an EU Emergency Travel Document

Embassies and Consular offices

The EU and the Member States in Mozambique

The activities of the European Union in Mozambique are developed in close coordination with the Member States with diplomatic representation in the country. Eleven (11) out of the current 27 Member States are accredited to Mozambique as per the table below.

Germany

Ambassador: Ronald Münch

Address : Rua Damião de Góis nº 506

Tel.: 21 48 27 00 / 1 / 9

Fax: 21 49 28 88

e-mail: info@maputo.diplo.de

Austria

Chefe do Bureau Diplomático: Lisa Leitenbauer

Address: Av. Zedequias Manganhela nº 267 – 4º andar

Tel.: 21 31 73 06

Fax: 21 31 73 05

e-mail: maputo@ada.gv.at

Belgium

Chefe do Bureau Diplomático: Delphine Perremans 

Address: Av. Kenneth Kaunda nº 470r

Tel.: 21 49 20 33

Fax: 21 49 19 87

e-mail: maputo@diplobel.be

Spain

Ambassador: Teresa Orjales

Address : Rua Damião de Góis nº 347

Tel.: 21 49 20 25 / 27 /30

Fax: 21 49 47 69

e-mail: emb.maputo@maec.es

Website: https://www.exteriores.gob.es/embajadas/maputo/es/

Finland

Ambassador: Satu Lassila 

Address of the Embassy:  Avenida Julius Nyerere 1128

Tel.:  + 258 21 482 400

E-mail (general/office):  sanomat.map@gov.fi

France

Ambassador: Yann Pradeau

Address: Av. Julius Nyerere nº 2361

Tel: 21 48 46 00 / 21 48 46 73

Fax: 21 49 17 27

e-mail: contact@ambafrance-mz.org

Ireland

Ambassador: Patrick Empey

Address: Av. Julius Nyerere n° 3332

Tel: +258 21 501 700

Email: maputo@dfa.ie

Website: www.ireland.ie/en/mozambique/maputo/

Italy

Ambassador: Gabriele Annis

Av. Kenneth Kaunda nº 387

T: +258 20606560

Email: consolare.maputo@esteri.it 

Website: https://ambmaputo.esteri.it/pt-pt/

Netherlands

Ambassador: Elsbeth Akkerman

Address: Av. Kwane N'Krumah nº 324

Tel.: 21 48 42 00

Fax: 21 48 42 48

e-mail: map@minbuza.nl

Portugal

Ambassador: Jorge Monteiro

Address of the Embassy: Av. Julius Nyerere nº 720 Tel.: 21 490 316/19/22

E-mail (general/office):  maputo@mne.pt / secretariado.maputo@mne.pt

Website: https://maputo.embaixadaportugal.mne.gov.pt/pt/

Sweden

Ambassador: Andres Jato 

Address of the Embassy: Julius Nyerere Avenue, 1128

Tel.: +258 21 480 300

Fax: +258 21 480 390/ 21 480 390

E-mail (general/office): Ambassaden.maputo@maputo.gov

 

EU Delegation in Maputo

Head of Delegation: Antonino Maggiore

Av Julius Nyerere n. 2820

P.O.Box 1306

Tel: 21481000

Email: delegation-mozambique@eeas.europa.eu