UE citizens' rights to consular assistance outside the EU, how to get assistance and EU rules on consular protection.
As an EU citizen, you are entitled to seek help from the embassy or consulate of any other EU country if you find yourselves in a situation where you need advice or assistance outside the EU, with no embassy or consulate from your own country to help you (you are "unrepresented").
Unrepresented EU citizens are entitled to receive consular protection under the same conditions as the nationals of that country. This is a right set out in Articles 20(2)c and 23 of the EU Treaty and Article 46 of the EU Charter of Fundamental Rights.
The EU is working to further improve consular protection for EU citizens.
For more information, visit the website on consular protection for EU citizens abroad and Consular protection outside the EU.
Visa for Schengen and EU countries
If you wish to travel to a European country, procedures for obtaining a short-stay visa differ, depending on whether or not you intend to travel to a country that is a party to the Schengen Agreement, or to a non-Schengen EU Member State.
Currently, the Schengen area consists of 26 European countries (of which 22 are EU states): Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland.
Being part of the Schengen area without internal border controls means that these countries:
- Do not carry out border checks at their internal borders (i.e. borders between two Schengen states).
- Carry out harmonised controls, based on clearly defined criteria, at their external borders (i.e. borders between a Schengen state and a non-Schengen state).
As a result, both EU citizens and non-EU nationals may freely travel within the Schengen area and are checked only when crossing the external border.
Nationals from Zambia and other certain non-EU countries need a visa to enter into the Schengen area. The Schengen states have common rules for issuing short-stay Schengen visas, which are valid within the entire Schengen area. These visas allow a person to stay and travel in the territories of Schengen states for a maximum of 90 days in any 180-day period.
Six EU member states are not, or not yet, part of the Schengen area: Bulgaria, Croatia, Cyprus, Ireland, Romania and the United Kingdom. This means that a flight from one of these states to a Schengen state is regarded as an external flight and is subject to border checks.
Contact details for Schengen Visas
Currently, travellers who reside in Zambia may contact the following consulates if their main destination or their first point of entry into the Schengen area is one of the following 23 countries:
For Austria, Hungary, Germany, Slovenia:
Embassy of Germany in Lusaka
Visa and Consular Section Office
Plot 5219 Haile Selassie Avenue, Lusaka
Opening hours : Monday – Thursday, 09:00h - 11:00h
Tel. +260-211-250 644 ext. 110
For Greece, Italy, Malta, Slovakia:
Embassy of Italy in Lusaka
Plot 5211 Embassy Park, Diplomatic Triangle
Opening hours: Monday - Wednesday 09:00h - 11:00h; Friday 9:00h - 11:00h; Tuesday 13:00h - 15:00h
Appointment times are given via phone at +260 211 250781
For Belgium, Denmark, Estonia, Finland, France, Iceland, Latvia, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland:
Bookings for lodging a visa application can no longer be made via the Swedish Embassy. To lodge an application at the Visa Application Centre please contact VFS Global via www.vfsglobal.se/zambia
The Embassy offers a restricted number of appointments every week for lodging application directly at the Embassy. To check availability please send an e-mail to email@example.com. Please note that the waiting time for applying is normally scientifically longer if you wish to apply at the Embassy compared with applying via VFS Global.
Please go to VFS website for requirements.
For Czech Republic:
Embassy of the Czech Republic in Lusaka
Consular and Visa Office
4 Twin Palm Road, Kabulonga,
Embassy of Switzerland in Dar Es Salaam
Kinondoni Road, Plot 79
Opening hours: Monday – Friday 8:00h – 11:00h
Tel. +255 22 266 60 08
Embassy of Lithuania in Pretoria
235 Grosvenor St. Hatfield 0028, Pretoria, South Africa
Opening hours (by appointment only via website): Monday - Thursday 9:00h – 12:00h
Tel. +27 (0) 12 760 9000
Contact details for non-Schengen EU visas
In addition, the six EU Member States that are not part of the Schengen area issue visas for their countries individually in Lusaka or via their Embassies in South Africa:
Embassy of Bulgaria in Pretoria
1071 Standza Bopape str.,
0083 Hatfield, Pretoria, South Africa
Opening hours (advance booking required):
Tel.: +27 12 342 37 20
Embassy of Croatia in Pretoria
11160 Stanza Bopape (Church) Street
0083 Colbyn, Pretoria, South Africa
Opening hours: Monday - Friday 9:00h - 12:00h
Tel. +27 12 342 1206
Honorary Consul of Cyprus in Lusaka
Mr. Christos Andrew Spyron
25b Sable Road Kabulonga
Office Hours: 08:30h - 17:00h
Tel. +260 211 262931
Embassy of Ireland in Lusaka
6663 Katima Mulilo Road,
Embassy of Romania in Pretoria
877 Justice Mahomed Street,
Brooklyn 0181 Pretoria, South Africa
Opening hours (by appointment via website only):
Monday – Thursday, 08:30h to 12:30h;
Tel.: +27 12 4600060
UK Visa Application Centre
FedEx Stand No 20849
Alick Nkhata Road
Tel.: +260 211 251061
Erasmus+ is the European Union’s programme for education, training, youth and sport. Between 2014 and 2020, it will provide opportunities for four million people to study, train and gain life experience abroad.
Erasmus+ replaces a number of older programmes, including an international exchange programme called Erasmus Mundus.
See the Erasmus+ web portal’s Resources section for information about linguistic support, documents for applicants and the management of proposals.