Functions and Duties

Under this job function, the successful candidate will serve as technical and support staff to the Administration section:

• Manage the reception area;
• Switchboard attendance;
• Assistance to the Archivist;
• Assisting protocols matters.
• Managing the Car bookings of the Delegation and coordinating the schedule of the Delegation’s drivers;
• Airport duties for VIP visit;
• Any other duties assigned by the Head of Administration;

This post requires the presence at the reception desk from 9:00am until 17:30pm (with a lunch break from 13:00pm to 14:00pm).

The expected start date will be 22 October 2025.

Working environment and conditions

• Place of employment: Astana, Kazakhstan
• Group: IV
• Starting basic salary (gross): KZT 431,018 (the basic salary will depend on relevant and verified employment experience)
• Total Working hours per week: 37.5
• Contract Type: Fixed term
• Length of contract: 2 years (with possibility of renewal under certain conditions)
We offer a competitive position in an international environment with benefits such as pension scheme and medical insurance.

Minimum requirements / eligibility criteria (necessary for the application to be considered)
· Medically fit to perform the required duties;
· Enjoys civil rights and permits for employment under local law;
· Fluent in spoken and written English, Kazakh and Russian;
· Has minimum 2 year experience in performing similar tasks;
· Has a secondary education diploma;

Assets / selection criteria (basis for awarding points to select the best applicant)
· Higher education or further training;
· Experience working for an international organisation or diplomatic mission;
· Knowledge of other EU languages
· Excellent computer skills and knowledge of Microsoft Office;

How to apply

The applicant must send all supporting documents in PDF format:
• A cover letter and a detailed CV using the Europass format ONLY (template available at: https://europa.eu/europass/en/create-europass-cv )

Please submit your application via eeasjobs-214@eeas.europa.eu (Reference: Office Support Agent) no later than 12/09/2025, at 17:00hrs (Astana time).

Only complete applications received on time via email will be considered.

The successful candidate will be subject to a medical check.

The process

After the deadline for applications, the applications will be reviewed by a Selection Panel set up for this purpose. The Selection Panel will prepare a short-list of candidates who are considered the most suitable for the post based on a preliminary assessment of the information provided in the cover letter and resume. The short-listed candidates will be invited to an assessment phase, which will include an interview and practical test. During this phase, the Selection Panel will assess the suitability of the candidates for the post. Those candidates who have not been short-listed will not be contacted individually; however, the Delegation will use the same means of publication as for this job advertisement to inform the remaining candidates once the recruitment procedure has been completed and that a candidate has (or has not) been recruited.

The Delegation will not supply additional information or discuss the selection procedure. During the selection process, please do not contact the members of the Selection Panel, but address your questions and comments to the Delegation’s Administration via Delegation-Kazakhstan-Vacancies@eeas.europa.eu.