Consular protection for EU citizens in Moldova
Consular protection
Consular protection is the help an EU Member State can provide to its citizens in case they need assistance abroad. Typically, consular protection can include cases such as:
- A need for emergency travel documents;
- A serious accident or serious illness;
- Relief and repatriation in case of an emergency;
- Being a victim of crime;
- Arrest or detention;
- Death
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Netherlands, Poland, Romania, Slovakia, Spain and Sweden have a resident Embassy/Consulate/Office in Chisinau, while Finland, Luxembourg, Croatia, Cyprus, Ireland, Malta, Portugal, and Slovenia do not.
You are an EU citizen in need of consular protection in Moldova?
- You can contact your resident Embassy/Consulate/Honorary Consul able to provide consular protection.
- If your EU Member State has no resident Embassy/Consulate/Honorary Consul able to provide consular protection in Moldova, you can turn to another EU Member State for consular protection, noting there are specific arrangements among EU Member States for your consular protection.
Indeed, any EU citizen abroad whose own Member State has no local representation is entitled to receive consular protection from the diplomatic or consular authorities of any other EU Member State. In that case, EU citizens are entitled to benefit from consular protection under the same conditions as the nationals of that other EU Member State.
You can find contact details of the resident EU Member States Embassies/Consulates/Honorary Consuls who can provide consular protection as well as existing arrangements between EU Member States for consular protection in third countries in the document below.
Please note that the EU Delegation Moldova cannot provide direct consular assistance.
As an EU citizen, you can take simple steps to make consular protection more effective, for example:
- Following the travel advice issued by your country’s Foreign Ministry.
- When abroad, registering with your Embassy or Consulate and/or through dedicated platforms, if applicable.
- Other tips include keeping an electronic copy of your travel documents, subscribing to a travel insurance or saving crisis contact details.
For more information on consular protection, see the dedicated pages on the websites of the EEAS, the European Commission and the Council of the EU.
EU Emergency Travel Document
EU citizens whose passport or travel document has been lost, stolen or destroyed in a country outside the EU where their own EU Member State does not have an embassy or consulate are entitled to receive an EU Emergency Travel Document from any other EU Member State located in that country.
The EU Emergency Travel Document is issued for a single journey to the holder’s EU Member State of nationality or residence, or exceptionally, to another destination (such as a neighbouring country with an embassy or consulate of the holder).
The EU Emergency Travel Document is valid for a bit longer than the period required for completion of the journey for which it is issued. Normally, the validity will not exceed 15 calendar days. Persons receiving an EU Emergency Travel Document are strongly encouraged to complete the journey as quickly as possible, to follow any advice given by the consulate or embassy regarding the best route, and to immediately apply for a normal travel document. The EU Emergency Travel Document must be returned after arrival at the final destination.
EU citizens in need of an EU Emergency Travel Document must apply at the embassy or consulate of an EU Member State. The EU Emergency Travel Document will be issued after a verification of the applicant’s nationality and identity by the unrepresented EU citizen’s Member State of nationality. In normal cases, the issuance should not take longer than seven working days.
Member States may also choose to issue the EU Emergency Travel Document to other persons, such as their own nationals or EU citizens’ family members who already live in the EU. If an EU Emergency Travel Document is issued to a person who is not an EU citizen, a visa may be necessary.
Further reading
Consular emergency contact details
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AUSTRIA Austrian Embassy Chisinau, Strada Matevicci 23 A, 2009 Chisinau, Tel. +373 22 20 83 33, E-Mail: chisinau-ob@bmeia.gv.at; Emergency number: +373 687 67 777; |
BELGIUM Embassy of Belgium in Chișinău NBC Building B-dul Ștefan cel Mare și Sfânt 73/1, 4th floor MD-2001 Chisinau Tel.: +373 61188860 |
BULGARIA Consular section: Chisinau, 4, Mihai Eminescu Str. |
CROATIA Chancellery: 024 031 Bucharest, 1 Dr. Burghelea St., Sector 2 |
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CYPRUS Chancellery: 2, Petofi Sandor Street , Sector 1, 011406, Bucuresti HONORARY CONSUL: Kyriakos Pattihis
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CZECH REPUBLIC Chancellery: |
DENMARK Chancellery and Consular section: 024031 Bucharest, 3 Dr. Burghelea St., District 2 Tel.: +40 21 300 08 00 @: buhamb@um.dk |
ESTONIA Consular Section: Aleea Modrogan 4A-3, Bucharest Tel.: +4021 311 55 22 HONORARY CONSUL Igor Goncearov |
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FINLAND Chancellery and Consular section: 011832, Bucharest, Atena 2 bis St., District 1 Tel.: (004) 021 230 75 04; 021 230 75 45 Emergency line + 358 9 160 55 555
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FRANCE Chancellery: Chisinau, 106 București Str. Emergency line +373 69 12 03 68
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GERMANY Chancellery: str. Alexei Mateevici, 82, MD-2009 Chisinau Emergency line + 373 760 00 813 |
GREECE Embassy of Greece in Chisinau 67 Alexei Mateevici Str., MD-2009, Chisinau, Republic of Moldova Tel.: +373 796 32 339 |
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HUNGARY Chancellery: 131 Stefan cel Mare Av., Chisinau
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IRELAND Embassy of Ireland, Strada Buzesti 50-52, Etaj 3, Sector 1, Bucharest 011015 Consular Section: +40 21 408810 Out of hours: +40 720 999 446 |
ITALY Chancellery: Chisinau, 63 Vlaicu Pircalab St. Emergency phone 068303333 |
LATVIA Chancellery: MD 2012, Chisinau, Mitropolit Gavriil Banulescu-Bodoni 27 |
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LITHUANIA Chancellery:
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LUXEMBOURG Netherlands embassy office in Chișinău, NBC Building, Blvd. Stefan cel Mare 73/1, 2nd floor, MD-2001 Chișinău |
MALTA Honorary Consul Prof. Adrian Hotineanu Cuza Voda 29/1, Chisinau, Moldova Phone: 0037369167171 Emergency Phone: 0037369147171 Email: maltaconsul.chisinau@gov.mt |
NETHERLANDS Netherlands embassy office in Chisinau Tel. +373 22 024 141 |
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POLAND Consular section: Chisinau, 101 V. Alecsandri Str. Emergency line: +373 69 110 680
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PORTUGAL Chancellery: 55, Paris St., District 1, Bucharest, Romania sconsular@bucareste@mne.pt; bucareste@mne.pt Emergency phone: +40746224455 |
ROMANIA Consular section: 2 Grigore Ureche St., MD 2001 Chisinau http://www.chisinau.mae.ro Emergency line: 00373 68 336 363 E-mail: chisinau.consul@mae.ro |
SLOVAKIA Chancellery: 101, A. Sciusev street MD-2012 Chisinau Emergency GSM contacts: +373-61-072 333 (Ability to call in crisis situations outside working hours ); |
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SLOVENIA Chancellery: Embassy of Slovenia in Bucharest, Strada Teheran 25, Secor 1, Bucharest, Tel: +40213002780 Honorary Consul in Moldova
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SPAIN Chancellery: 011751 Bucharest, 3 Louis Blanc St., District 1 Tel.: +40 21 318 10 77; +40 318 11 01; +40 318 1087 Consular Section Tel.: +40 21 318 10 80
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SWEDEN Chancellery: 12, Toma Ciorba St., MD2004, Chisinau Swedish MFA consular crisis line: +46 8-405 50 05 |
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Arrangements for non-represented countries
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CROATIA Embassy in Bucharest |
CYPRUS Embassy in Bucharest |
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FINLAND Represented locally by Sweden |
IRELAND Honorary Consul in Chisinau |
LUXEMBOURG Represented locally by the Netherlands |
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MALTA Honorary Consul in Chisinau |
PORTUGAL Embassy in Bucharest |
SLOVENIA Embassy in Bucharest |
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