MinDigital, the EU, and UNDP unveil a new administrative service centre in Kyiv Oblast
The European Union and the United Nations Development Programme (UNDP), in partnership with the Ministry of Digital Transformation of Ukraine, have constructed and equipped a modular administrative service centre (ASC) in Byshiv, Kyiv Oblast.
The facility replaces the previous administrative building, which was destroyed during hostilities in March 2022. Built in 2025, the modular ASC features modern infrastructure, security systems, and internet connectivity, enabling the delivery of both administrative and social services under one roof. It offers 233 services designed for fast and efficient delivery, with simplified procedures, minimal visits, and clear communication to ensure a high-quality user experience.
The total cost of the project was US$230,000. With support from the Ministry of Digital Transformation of Ukraine and the Kyiv Oblast Administration, the Byshiv community carried out essential preparatory work, including project documentation, foundation construction, utility connections, and landscaping. The ASC has been officially commissioned and is currently operating in a pilot mode.
Maryna Bobranitska, Head of the Department for the Systemic Development of Administrative Services at the Ministry of Digital Transformation of Ukraine, highlighted the resilience of communities and the importance of restoring access to essential services at the local level. “The opening of the ASC in Byshiv marks an important step in strengthening the community’s capacity to deliver high-quality digital services. Despite the destruction of administrative and civilian facilities, the community continues to develop and move forward. This centre will provide Ukrainians with equal, fast, convenient, and dignified access to services,” Bobranitska remarked.
Henrik Huitfeldt, Acting Head of Cooperation at the EU Delegation to Ukraine, underlined the EU’s continued support for Ukraine’s recovery and the importance of accessible services for all citizens. “The EU is proud to support the opening of this new ASC — a milestone for restoring vital services in the Byshiv community. By bringing public services closer to the people, we help ensure that no one is left behind, especially those who have experienced loss and displacement. This initiative is part of our broader commitment to strengthen local governance and the country’s path toward a resilient and inclusive future,” Huitfeldt stated.
Auke Lootsma, UNDP Resident Representative in Ukraine, emphasized that recovery goes beyond rebuilding infrastructure — it’s equally about restoring services and trust. “Through our partnership with the Government of Ukraine and the European Union, this administrative service centre is helping revive essential local infrastructure while promoting inclusive recovery,” Lootsma said. “It’s a symbol of community resilience, bringing administrative and social services closer to people, and reinforcing confidence in public institutions.”
Background
Since the beginning of Russia’s full-scale invasion of Ukraine, as part of a comprehensive approach to recovery, the EU and UNDP have already built and equipped 10 modern ASCs in Ukrainian communities, including Byshiv, Borodianka, Dymer, and Ivankiv in Kyiv Oblast; Bashtanka and Voznesensk in Mykolaiv Oblast; Novopokrovka in Kharkiv Oblast; Zhovti Vody and Kryvyi Rih in Dnipropetrovsk Oblast; and Velyki Sorochyntsi in Poltava Oblast.
The new ASC in Byshiv was opened in cooperation with the Ministry of Digital Transformation of Ukraine and the Byshiv community under the flagship “EU4Recovery — Empowering Communities in Ukraine” partnership between UNDP and the EU.
Media enquiries:
Yuliia Samus, UNDP Ukraine Head of Communications; e-mail: yuliia.samus@undp.org