EEAS Vacancy: Administrative Agent (Group IV) - Amman RO - Ref: AA-AMM 026-01

The European Commission’s Directorate-General for European Civil protection and Humanitarian aid Operations (ECHO), funds relief operations for victims of natural disasters and conflicts outside the European Union. For humanitarian aid, the Commission works with about 200 operational partners, including United Nation agencies, the Red Cross/Crescent movement and non-governmental organizations (NGOs). Aid is channeled impartially, straight to victims, regardless of their race, ethnic group, religion, gender, age, nationality or political affiliation.

DG ECHO Office in Amman is seeking to recruit one national staff to be based in Amman/ Jordan, covering Jordan, for the following position of:

Administrative  Agent (Group IV)

Amman RO

Ref: AA-AMM 026-01

Main Responsibilities:

As a part of the Jordan country team, the Administrative Agent of the Amman Office, Jordan will carry out activities such as:

• Administrative Support, including support for the field missions of all staff, travels arrangements, travel plans (TP) preparation, hotel accommodation,  field trips schedule, welcoming filing system for the secretarial related files, translation and  interpretation as necessary;

• Secretarial duties, including registering correspondence and communications, drafting correspondence, maintaining the filing and reference systems, ensures efficient and effective internal and external communication, providing assistance with respect to scheduling of meetings, maintains the stock and distribute stationery supplies.

• Front-desk service and telephone communications services, including monitors visitors to the office, answering telephone, transmits messages, receives, registers and dispatch all office communication, assists in preparation for meetings, updates office staff contact list, keeps list of names, addresses and telephone numbers of stakeholders.

• Human resources administrative support, including welcome package, staff presence follow-up, staff leave requests, support in preparation of contracts, maintaining expatriate staff visa and residence, following-up on protocol issues, back-up the administration support in case of absences.

Detailed Terms of Reference (The Terms of Reference are available on the EU Delegation’s website.

Link to TOR here.

Minimum requirements

The candidates for this position need to demonstrate the following criteria:

Education:

• Secondary education or equivalent commercial school/minimum Secretarial Diploma.

Knowledge and Experience:

• Minimum 3 years of relevant experience. 

• Good drafting skills. 

• Good communication skills. 

• Ability to work in a multicultural environment. 

• Capacity to work in a multitasking position. 

• Previous experience in a Governmental or other International Organisation is an advantage. 

• Experience in the usage of computers and office software packages (MS Word, Excel, etc.). 

Languages: 

• Fluency in English (oral and written). 

•  An excellent knowledge of Arabic

Employment conditions

This position is open to nationals and other residents of Jordan with valid work and residence permits. The contract is initially for one year with the possibility of renewal subject to a 3-month probationary period.

As an indication, the monthly basic salary is on average approximately JOD 1,100, which corresponds to 3 years’ relevant work experience. The salary will be adapted according to the exact duration of relevant professional experience supported by a work certificate. In addition, the employee will receive disability/retirement allowance, a 13th month salary, as well as medical coverage.

DG ECHO applies a policy of equal opportunities. Our recruitment policy is based on respect for diversity, maintaining the gender balance, as well as the balance between professional and private life, and support for training and developments opportunities.

The national staff members observe the National Staff Code of Conduct published on https://ec.europa.eu/echo/who/about-echo/field-network_en

How to apply:

Interested candidates MUST submit:

• a cover letter,

• a detailed CV in English in the EUROPASS CV Template only which can be found at https://europass.europa.eu/en/create-europass-cv

• academic and employment certificates. 

Documents should be sent to echo-administration.amman@echofield.eu by 18/01/2026 at midnight Local Time in Amman the latest. The vacancy reference (AA-AMM 026-01) must be indicated in the subject line – applications with no reference will not be considered.

Shortlisted candidates will be invited for testing and interview. They will be requested:

• to bring the full supporting documentation in the original 

• to provide the name, position and contact number/details (telephone, e-mail) of three references, one of them being from a recent employer.

Candidates not selected for the position may be placed on a reserve list provided that they meet the required standards and demonstrate strong performance during the selection process. Inclusion on the reserve list does not guarantee future selection. This list will remain valid for a period of 1 year from the date of final selection, during which candidates may be considered for similar positions should vacancies arise.

Only the short-listed candidates will be contacted. Candidates who have not been contacted by 15/02/2026 should consider that they have not been selected.

Any processing of your personal data will be done in accordance with the applicable EU legislation (Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data. The privacy statement can be found on ECHO website (https://ec.europa.eu/echo/system/files/2020-01/privacy_statement_recruitment_ns_final_version.pdf)

Any form of canvassing, soliciting, or influencing will be treated as grounds for disqualification