Europe House Podgorica – Job Opportunities for Non-Key-Experts

Non-key field 3: EU Communication and Visibility Officer (minimum 300 working days)

S/he will steer, coordinate and implement communication activities ensuring high visibility of EU accession process and EU activities in Montenegro, in line with the Communication strategy. Her/his role will be in particular to maximise the impact of the visibility of EU assistance in Montenegro and steer communication activities which are developed through different EU-funded projects, programmes, and other activities. S/he will have to advertise opportunities of different EU programmes to different stakeholders.

S/he will work closely with the visibility officer and programme and project managers in the Delegation, relevant ministries (in particular the Ministry of European Integration and the Ministry of Finance, Department for Contracting and Financing of EU Funded programmes – CFCU) and implementing partners and beneficiaries of EU assistance projects and programmes, acting as a liaison officer. S/he will advise partners on the best ways to ensure EU visibility in their projects.

S/he will show imagination and creativity in communicating EU assistance and EU backed reforms, while at the same time ensuring strict application of EU visibility guidelines. S/he will provide guidance and training about communication and visibility to relevant stakeholders in the Delegation, Government, project implementers and their Public Relation Officers, and beneficiaries. 

S/he will be responsible, together with the website editor, for updating and maintaining the database of EU funded projects and the EU projects and opportunities webpages.

S/he will be responsible for coordinating communication on EU programmes and opportunities at local level in close cooperation with the local EH teams, helping them to identify good stories and opportunities to communicate about.

Responsibilities will include contributing to designing and implementing a successful EU assistance visibility strategy, highlighting the positive impact of EU assistance to Montenegro; sourcing, producing and actively distributing quality information products and success stories for use by the media; contributing to dedicated information campaigns/major events related to EU visibility and assistance. 

S/he will be contributing and organising outreach activities, making sure that EU projects are promoted, preparing briefings, speeches, messages, press related activities, follow up etc.

Qualifications and skills

• Bachelor’s degree - where a university degree has been awarded on completion of three or more years of study in a university or equivalent institution or alternatively minimum 3 years of professional experience in communication, advertising, marketing, journalism or similar, in addition to the years of experience required under “general professional experience”.

• Excellent knowledge of English and the local language;
• Good knowledge of the EU and EU assistance programmes in Montenegro.

General professional experience

• Minimum 5 years of relevant professional experience working in communication/ advertising/marketing/journalism or similar;

Specific professional experience

• Minimum 2 years of professional experience in writing – in both English and local language – public speeches, articles, news stories (including on areas of EU policies and EU integration process)
• Previous experience in organising media/visibility campaigns and events of EU funded projects, EU institutions or local prominent institutions promoting the European integration process in Montenegro will be considered an asset.

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Non-key field 4: Campaign and Event Manager (minimum 300 working days)

S/he will contribute to conceptualising, creating, operationalising, coordinating and implementing all public information and communication events and campaigns throughout Montenegro, as envisaged under this contract. Strong coordination with local Europe Houses will be key in ensuring successful nationwide campaigns. Together with the Public Space Manager in Podgorica, s/he will also create, develop, organise and implement highly visible and attractive public events in Europe House Podgorica and provide advice for implementing similar events in local Europe Houses.

Each event and campaign proposal, submitted well in advance, will have a reference to strategy, clear and measurable objectives, key messages, and media and network engagement component.  For each campaign, s/he will provide feedback (lessons learnt) and an evaluation report, which includes an analysis of the media coverage, outputs and impact.

S/he is expected to have experience in working with different target groups and/or multipliers (civil societies, media, academia, government, business, other) in Montenegro. S/he will be responsible for all logistical requirements and practical aspects of information campaigns, ranging from the organisation, acquisition of all necessary permits and licences, coordination of all parties involved in the execution from team members to outside support staff or especially contracted personnel. S/he will work in close cooperation with the media, multipliers and other networks.

S/he will support public diplomacy activities of the EU Delegation: offering, proposing and organising / implementing support and sponsorships to public, cultural, sport, social youth events organised by other stakeholders.

Tight deadlines and crisis management are part of the daily tasks.

Qualifications and skills

• Bachelor’s degree - where a university degree has been awarded on completion of three or more years of study in a university or equivalent institution or alternatively minimum 3 years of general professional experience in media/communication or similar in addition to the years of experience required under “general professional experience”.
• Excellent knowledge of English and the local language;

General professional experience

• Minimum 5 years of relevant professional experience in media/communication

Specific professional experience

• Minimum three years of experience in event organisation;
• Experience in organising large scale (minimum 100 people) outdoor or indoor events, including knowledge of requirements, authorisations and procedures;
• Experience in implementation of at least 2 integrated communication campaigns;
• Previous experience in organising visibility communication campaigns/events of EU funded projects, EU institutions or local prominent institutions promoting European integration process will be considered an asset.

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Non-key field 5: Europe House Public Space Manager (full time – minimum 330 working days)

The expert will be responsible for the smooth planning, organisation and running of all daily activities of Europe House in Podgorica. S/he will be present during Europe House opening hours.

Working in close cooperation with the Team Leader and the Campaign and Event manager, s/he will develop Europe House services for specific target groups, proactively organising group visits to Europe House and the Delegation, speaking to them and inviting speakers, organising events in Europe House premises and other customer services.

S/he will be responsible for making Europe House an interesting, welcoming and lively place, attracting interesting exhibitions, events, speakers, guests. S/he will offer opportunities to other EU assistance projects and to third parties to host events in Europe House.

In addition, s/he will manage the library collection, publications stocks and distribution, and organise presentations of new publications. S/he will ensure that shelves and all facilities are operational and in good order. S/he will propose the selection of EU promo materials and manage their distribution. S/he will be expected to moderate some public events in the Europe House and manage the Europe House calendar.

Qualifications and skills

• Bachelor’s degree - where a university degree has been awarded on completion of three or more years of study in a university or equivalent institution or alternatively minimum 3 years of general professional experience in media/communication/event management/customer services/administration/academia/civil society/business or similar in addition to the years of experience required under “general professional experience”.
• Excellent knowledge of English and the local language;
• Good knowledge on the EU, its policies and the European integration process.
• Customer oriented, friendly, welcoming manner and excellent organisational skills.

General professional experience

• Minimum 5 years of relevant professional experience in media/communication/event management/customer services/administration/academia/civil society/business or similar.

Specific professional experience

• Minimum 1, preferably 2 years of relevant professional experience in customer service and direct contact with the public;
• Proven experience in event organisation;
• Experience in moderating events about the EU will be considered an asset;
• Previous experience of working in Europe House will be considered an asset;
• Experience in lecturing will be considered an asset.

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Non-key field 5: Writer and Web Editor (minimum 300 working days)

The expert will source, write, edit and post daily news stories on the Delegation and Europe House websites, and regularly update non-news content. S/he will actively use information from EU institutions, the Delegation, EU project managers and implementing partners, to maintain the content of the websites.

Together with the EU Communication and Visibility Officer, and in coordination with the IT expert,  s/he will be responsible for maintaining the EU project database, including inputting of new project data, updating of existing information and creating and maintaining a network of people who will feed the necessary information for the database. S/he will be in charge of keeping the EU opportunities page updated and lively to provide the best information to interested citizens, NGOs, businesses and other stakeholders interested in EU programmes.

S/he will attend and cover EU visibility and media events and contribute to producing A/V and social media content and should be able to take photos of events and locations.

S/he will be responsible for drafting/editing/contributing to additional content such as texts, success stories, blogs, books, publications, newsletters, videos etc, as agreed with the Delegation.

S/he will coordinate closely with the local EH teams, to make sure their articles/news pieces and other texts are published in a timely manner on the website, helping them to identify the best way to tell their local stories.

Qualifications and skills

• Bachelor’s degree - where a university degree has been awarded on completion of three or more years of study in a university or equivalent institution or alternatively minimum 3 years of general professional experience in communication, media, writing or similar in addition to the years of experience required under “general professional experience”.

• Excellent knowledge of English and the local language;

General professional experience

• Minimum 5 years in communication/media/writing or similar career relevant to this contract;

Specific professional experience

• Minimum 2 years of professional experience in writing – in both English and the local language – articles, news stories (including on areas of EU policies and EU integration process) for the media, writing for the website, drafting reports and similar.
• Previous experience in covering and reporting from visibility events of EU funded projects, or events related to EU – Montenegro relations or local prominent institutions promoting the European integration process in Montenegro will be considered an asset.

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Non-key field 6: Social Media Officer (minimum 300 working days)

The expert will be responsible for communication through social media in close interaction with the Delegation. S/he will be in charge of defining and implementing a strategy for social media, well integrated in the wider communication Strategy. S/he will be in charge of all social media accounts and of the daily content update, posts, discussions, moderation and management of social media channels. S/he will monitor activities and discussions and debates on social media and will report on it and propose way to adapt communication on social media. S/he will assist the local Europe Houses in opening and developing their own social media channels and coordinate with them messages/narratives/campaigns/competitions etc.

S/he will also assist the Delegation in drafting content on social media accounts, including for the Head of Delegation.

In cooperation with other non-key experts, s/he will promote partner networks and involve them in events and campaigns.

S/he will produce / adapt / disseminate innovative audio-visual and multimedia material, reels, pictures, infographics, games, applications for social media and internet.

S/he must be able to work under time pressure and within short deadlines.      

As necessary, s/he will be expected to perform duties during out of office hours. 

Qualifications and skills

• Bachelor’s degree - where a university degree has been awarded on completion of three or more years of study in a university or equivalent institution or alternatively minimum 3 years of general professional experience in communication, marketing, advertising, journalism, civil society, business or similar in addition to the years of experience required under “general professional experience”;
• Excellent knowledge of English and the local language;

General professional experience

• Minimum 3 years of work in communication/marketing/advertising/journalism/civil society/business or similar fields;

Specific professional experience

• Minimum 3 years of experience in managing social media accounts;
• Experience in producing, editing and / or distributing written, audio-visual and electronic information material on social media;
• Previous experience in managing social media in an international context/environment would be an asset.