Consular protection is the help provided by a State to its citizens who are living or travelling outside of their home country when they are in need of assistance. Typically, consular protection can be provided in case of:

• Loss of travel documents;
• A serious accident or serious illness;
• Relief and repatriation in case of an emergency;
• Being a victim of crime;
• Arrest or detention;
• Death.

The responsibility to provide consular assistance to EU citizens lies with EU Member States. 

In Cambodia, France, Germany, and Czechia have a resident Embassy, and Phnom Penh Office of the Embassy of Hungary in Hanoi, while other EU Member States do not. 

Consular protection is one of the fundamental rights of EU citizens, associated with EU citizenship. Any EU citizen abroad whose own Member State has no local representation is entitled to receive consular protection from the diplomatic or consular authorities of any other EU Member State. In that case, EU citizens are entitled to benefit from consular protection under the same conditions as the nationals of that other EU Member State.

For more on the right to consular protection for EU citizens, visit this page.

In Cambodia, consular services are provided by Embassies of France, and Germany. Embassy of Czechia, and Phnom Penh Office of the Embassy of Hungary in Hanoi provide limited consular services.

You are an EU citizen in need of consular protection in Cambodia?

• You can contact your resident Embassy/Consulate.
• If your EU Member State has no resident Embassy/Consulate in Cambodia, you can turn to another EU Member State for consular protection.

Please note that the EU Delegation to Cambodia cannot provide direct consular assistance.

As an EU citizen, you can take simple steps to make consular protection more effective, for example:

• Following the travel advice issued by your country’s Foreign Ministry.
• When abroad, registering with your Embassy or Consulate and/or through dedicated platforms, if applicable.
• Other tips include keeping an electronic copy of your travel documents, subscribing to a travel insurance or saving crisis contact details.

Please see below the contact details of the non-resident EU Member States Embassies/Consulates.

COUNTRY	FLAG	EMERGENCY PHONE (where applicable)	EMBASSY WEBSITE	FACEBOOK PAGE
AUSTRIA (Embassy based in Bangkok)		+66 (0) 81 903 6516	Austrian Embassy Bangkok	Austrian Embassy Bangkok
BELGIUM (Embassy based in Bangkok)		+66 2 108 1800 (consular section working hours)	Embassy of Belgium in Thailand Honorary Consulate in Phnom Penh	Embassy of the Kingdom of Belgium in Thailand
BULGARIA (Embassy based in Hanoi)		Emergency hotline - 24/7 service +359 2 948 24 04	Republic of Bulgaria, Ministry of Foreign Affairs	MFA Bulgaria
CROATIA (Embassy based in Kuala Lumpur)		croemb.kuala-lumpur@mvep.hr	Republic of Croatia, MFA	Embassy of the Republic of Croatia in Malaysia
CYPRUS (Embassy based in Beijing)		beijingconsulate@mfa.gov.cy	Embassy of the Republic of Cyprus in Beijing	Cyprus MFA
DENMARK (Embassy based in Bangkok)		bkkambbor@um.dk	Ministry of Foreign Affairs of Denmark, Thailand Danish Consulate in Cambodia	Embassy of Denmark in Thailand
ESTONIA (Embassy based in Singapore)		embassy.singapore@mfa.ee	Embassy of Estonia in Singapore	Estonian Embassy in Singapore
FINLAND (Embassy based in Bangkok)		+358 9 1605 5555	Embassy of Finland, Bangkok	Embassy of Finland in Bangkok
GREECE (Embassy based in Bangkok)		+66 (0) 840105060	Embassy of Greece, Bangkok	Embassy of Greece, Bangkok
IRELAND (Embassy based in Hanoi)		+84 24 39743291	Embassy of Ireland, Vietnam	Irish Embassy in Vietnam
ITALY (Embassy based in Bangkok)		+66(0)818256103	Embassy of Italy, Bangkok Italian Consular Service	Embassy of Italy in Bangkok Honorary Consulate of Italy in Phnom Penh
LATVIA  (Not accredited to Cambodia)		+371 26 337 711	Consulate of Latvia in Bangkok
LITHUANIA (Not accredited to Cambodia)		amb.cn@urm.lt	Embassy Of The Republic Of Lithuania To The People's Republic Of China	Lithuanian Embassy in China
LUXEMBOURG (Not accredited to Cambodia)		+66 (0)81 855 0362	Embassy of Luxembourg in Bangkok	Embassy of Luxembourg in Thailand
MALTA (Not accredited to Cambodia)		maltaembassy.beijing@gov.mt		The Consulate of Malta
THE NETHERLANDS (Embassy based in Bangkok)		+66 23 09 52 00	Netherlands Consulate in Phnom Penh Netherlands Consulate in Siem Reap	The Netherlands in Cambodia
POLAND (Embassy based in Bangkok)		+66 819 364 618	Poland in Thailand	Embassy of Poland in Bangkok
PORTUGAL (Embassy based in Bangkok)	Image	sconsular.bangkok@mne.pt	Embassy of Portugal in Thailand	Embassy of Portugal in Bangkok
ROMANIA  (Embassy based in Hanoi)		00-84-328 50 97 00	Embassy of Romania in the Socialist Republic of Vietnam	Romanian Consulate in Vietnam
SLOVAKIA (Embassy based in Bangkok)		cons.bangkok@mzv.sk	Embassy of the Slovak Republic in Bangkok	MFA SR
SLOVENIA (Not accredited to Cambodia)		consular.beijing@gov.si	Embassy of the Republic of Slovenia in Beijing	MFA Slovenia
SPAIN (Embassy based in Bangkok)		emb.bangkok.inf@maec.es	Ministry of Foreign Affairs, European Union and Cooperation: Embassy of Spain in Thailand	Embassy of Spain in Thailand
SWEDEN		ambassaden.bangkok-konsular@gov.se	Embassy of Sweden Bangkok, Thailand	Embassy of Sweden in Bangkok

Main Points of Contact – Other Schengen Countries

COUNTRY	FLAG	CONSULAR INFORMATION	EMBASSY WEBSITE	FACEBOOK PAGE
SWITZERLAND SWISS (Consular Agency based in Phnom Penh, Embassy based in Bangkok)		https://www.netherlandsworldwide.nl/contact/embassies-consulates-general/thailand/embassy-bangkok	Embassy of Switzerland in Thailand	Embassy of Switzerland in Thailand
NORWAY (Embassy based in Bangkok)		https://www.regjeringen.no/no/tema/utenrikssaker/reiseinformasjon/velg-land/reiseinfo_kambodsja/id2415096/	Royal Norwegian Embassy in Thailand	Norwegian Embassy in Bangkok